2609217 - Performance Management - Form Title/Name Translations are not Visible

SAP Knowledge Base Article - Public

2609217 - Performance Management - Form Title/Name Translations are not Visible

Symptom

  • The customer has added translations for the title/name of the Performance Management Form Template.
  • However, the Performance Form title/name still remains in the default language (English US) of the instance when accessed by end-users with different default locales.

Environment

SuccessFactors Performance Management

Reproducing the Issue

  1. Create a new Performance Management Form Template.
  2. Under General Settings, select to "Add More" under the Name field:

add more.png

   3.  Add translations for the Name/Title field for each locale and save the template changes.

Example: Deutsch (German)

add deutsch.png

    4. Launch a Performance Form to an end-user whose default locale is Deutsch (German).

    5. Log-in as the end-user and navigate to the Performance Inbox

The Performance Form Name is displayed in the default locale of the instance (English US), rather than the end-user's default locale Deutsch (German):

in english us.png

Resolution

  1. Go to Admin Center.
  2. Navigate to Company Settings > Company System and Logo Settings.
  3. Enable the radio button beside the setting "All documents will display their current form template name as configured in the Form Template Administration settings. This option supports translations of the document name.":

company settings logo system.png

   4. Save changes.

Keywords

Performance Management, Form Template, Name, Title, Translation, Default Locale, incorrect, inbox. , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors HCM Core 1711