You have completed the system genetreated count task for your product and have the serial numbers generated. However, you see that the Tagged Inventory Status of the relevant registered product is empty. You expected the Tagged Inventory Status to be updated as In Stock since the serial numbers are available in your inventory.
Secondly, when you create Serial Numbers via Inventory Migration, you see that Tagged Inventory Status is Empty instead of In Stock.
Reproducing the Issue
- Go to Service Entitlements work center.
- Navigate to the Registered Products view.
- Search for the Registered Product relevant to the Product which was counted via system generated count task.
- You can see that the Tagged Inventory Status of the registered product is empty/blank.
The Registered Products created via system generated count tasks will not have their Tagged Inventory Status updated as In Stock. This is update is not done due to concerns related to performance. Their would be scenarios when the system will have to ideally generate thousands or tens of thousands of registered products depending up on the inventory. It will be extremely performance intensive to update the tagged inventory status of all of the serial numbers generated at the same time. This is the reason why you see the Tagged Inventory Status of the registered products generated via system generated task as empty.
Note : This applies to Inventory Migration with Serial Number as well. Tagged Inventory Status of the registered products is Empty when serial numbers are created via Inventroy Migration.
The system is working as designed. The system will perform an additional internal check if the serial number is available in the inventory while performing any outbound or inbound activity.
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