SAP Knowledge Base Article - Public

2609196 - Start Date not appearing in New Hire activities Tab -Onboarding.

Symptom

Customer reported that startdate is not appeared in NewHireActivities tab for candidates.

Environment

SAP SuccessFactors Onboarding

Resolution

  1. StartDate should be stored in a key WOTCStartDate in onboarding.
  2. Kindly check whether this key is maintained in any of PHV Panels and Holding value properly.
  3. Kindly check in admin center-Manage data-OnboardingCandidateInfo-whether hiredate field is holding value.
  4. hiredate field in OCI is mapped to WOTCStartDate key from Onboarding(Hard-coded).
  5. If Hiredate field is empty ,then value will not appear in StartDate in NHA Tab.
  6. Check in datadictionary-Integrations--CandidateCreate,PostPhv,Paperworkdone and WOTCStartDate field should added in these 3 tags.
  7. If it missed in above 3 tags,kindly raise a ticket to support team to add it by scripting.

Keywords

WOTCStartDate, StartDate, hireDate, NHA, Token, NHA Activity , KBA , LOD-SF-OBD-NHA , New Hire Activity , How To

Product

SAP SuccessFactors Onboarding all versions