SAP Knowledge Base Article - Public

2609144 - Application error when accessing Employee Profile and does not load any content - Employee Profile

Symptom

 Application error when accessing Employee Profile and does not load any content.

Environment

SuccessFactors Employee Profile

Reproducing the Issue

Go to: Employee Profile

Cause

There is no template configured to People Profile.

Resolution

Select a profile template

  1. Go to: Admin Center
  2. Go to: Configure People Profile
  3. You will be prompted to select a template and configure the profile views.
    CPP.png
  4. Once you do that and save your changes, the issue should go away.

Keywords

  • Application error
  • Employee profile not load
  • Profile template
, KBA , LOD-SF-EP-PP3 , People Profile , Problem

Product

SAP SuccessFactors HCM Core all versions