2608465 - Error Code 404 Appears when candidate declines the DPCS statement in the external career site

SAP Knowledge Base Article - Public

2608465 - Error Code 404 Appears when candidate declines the DPCS statement in the external career site

Symptom

When a candidate declines the DPCS statement in the external career site they are redirect to a new page with the following error

"We're Sorry... But the page you have requested was not found (error Code 404)."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Candidate starts to create an account on external career site.
  2. Selects Terms of Use: Read and Accept the data privacy statement.
  3. Decline Statement 
  4. New page appears - "We're Sorry... But the page you have requested was not found (error Code 404)."

Error Message1.png

Cause

The DPCS statement does not have the correct Redirect URL for declineadded so that when a candidate declines the statement an error appears.

Resolution

You will need to edit the Data Privacy Statement and input a correct URL link.

  1. Go to Admin Center
  2. Search Data Privacy Statement 
  3. Remove or input Correct URL into Redirect URL for Decline

DPCS statement .png

Keywords

404 Error Code, But the page you have requested was not found (error Code 404), Redirect URL for Decline , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions