2608389 - LRN-14882 - Update financial Posting Type not appearing

SAP Knowledge Base Article - Public

2608389 - LRN-14882 - Update financial Posting Type not appearing

Symptom

Admin is trying to configure the opt-in outlined in LRN-14882 from the 1708 Release. However, the section Update financial Posting Type does not appear.

Go to Item record > Related (More) > Chargeback. There is no section called Update Financial Posting

Chargeback1.png

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions since 1708

Cause

No Purchasing option is selected for the Item in question.

Resolution

In order to view the financial posting type within the item chargeback settings, a Purchasing option other than 'No Charge' needs to be selected in the Item record.

  1. This can be accessed in the Item record under Related (More) > Chargeback
  2. Once you select one of the other Purchasing options and Apply Changes, the Update financial posting type will become visible (see below screenshot for reference).

Chargeback.jpg

Keywords

LRN-14882, Update financial Posting Type, Chargeback , KBA , LOD-SF-LMS-COM , Commerce , How To

Product

SAP SuccessFactors Learning all versions