SAP Knowledge Base Article - Public

2608358 - Unable to Map Country Fields from Onboarding to Employee Central

Symptom

  • Fields no longer map in Manage Pending Hires when the BizX language is changed for example, German
  • Having difficulties mapping Country Code to Manage pending Hires

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Logon to BizX using English Locale
  2. Navigate to Manage pending Hires
  3. Select Candidate
  4. View that mapping is working for example, National ID, Address Information
  5. Navigate to Options
  6. Change language to for example, German
  7. Navigate to Manage pending Hires
  8. Select Candidate
  9. View that mapping is no longer working for example, National ID, Address Information

Cause

Configuration

Resolution

  1. Onboarding
  2. Settings
  3. Data Dictionary
  4. EC Tag
  5. Create a new key for example, CountryExtCode Data Type String

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      6.   On the Same tag, find the old key for example, ng_hireCountry change the Integration type to Suite and add the new Key as the External Code.

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    7. In BizX

    8. Field Mapping tool for Integration with Employee Central

    9. Remove mapping for the old Key for example, ng_hireCountry, and add mapping for the new key, and save

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Keywords

Mapping Between onboarding and Employee Central, National ID Information, Address Information, Country of Birth, EC, Field Mapping tool for Integration with Employee Central , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , How To

Product

SAP SuccessFactors Onboarding 1711