SAP Knowledge Base Article - Public

2607936 - User Odata api query not returning data

Symptom

You are executing a query like below and it returns no data in response even though the employee exists in the SFSF system.

https://apiX.successfactors.com/odata/v2/User('1234')

Environment

Successfactors

Cause

Expected Behavior

Resolution

You need to login to the SFSF system and verify if the user you are trying to query is 'inactive' in the system.

For inactive users, this is a standard behavior and they can only be queried using the 'status' filter as per the KBA referred in the 'See Also' section.

See Also

2166571 - How To Query Inactive Users using OData API Entity USER

Keywords

inactiver user, user entity, no data in response, api query , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

Product

SAP SuccessFactors HCM Core 1711