2607916 - Activities or Appointment reports not showing Visits information

SAP Knowledge Base Articles - public

2607916 - Activities or Appointment reports not showing Visits information


After 1802 release, you noticed that reports based in Activities or Appointment data sources, like All Activities [CODACTU] and Appointment [CODAPAHB], are no longer showing information about Visits. This was working prior to 1802.


SAP Cloud for Customer

Reproducing the Issue

  1. Log into Cloud for Customer
  2. Go to Business Analytics work center > Design Data Sources
  3. Find data source XYZ
  4. Open the data source documentation to check into the available fields
  5. Note that Visit fields are no longer available in the data source

This is also noted when opening any report based on an Activities or Appointment related data sources that was pulling Visits data prior to 1802.


With 1802 release, Visits and Appointments data were organized into dedicated data sources, since from Business perspective having such data in a single data source is not consistent.


From 1802 on, the data source Visit Header [CODAPAVISITHB] should be used to analyse visits data.

This can be used along with the other relevant data sources by creating a combined or joined data source to retrieve the expected data for custom reports in the system.


KBA , LOD-CRM-ACT-VST , Visit Planning , Product Enhancement