2607877 - Schedule Revenue in Opportunity Header Does Not Show Define Revenue Distribution Pop-Up From Item Revenue Schedule

SAP Knowledge Base Article - Public

2607877 - Schedule Revenue in Opportunity Header Does Not Show Define Revenue Distribution Pop-Up From Item Revenue Schedule

Symptom

You are setting the Schedule Revenue checkbox in a Opportunity header and you expected to see similar information from the Define Revenue Distribution Pop-Up (when you are working with Item Revenue Schedule).

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Open the Opportunities view.
  3. Open opportunity ABC (where ABC is the ID of an opportunity eligible for Scheduled Revenue).
  4. Click in the Schedule Revenue checkbox in the opportunity header.

You notice that the system does not show you a pop-up like the "Define Revenue Distribution" one, that appears when you work with Item Revenue Schedule (by clicking in Opportunity ABC -> Products facet, selecting a product and clicking in Add button in the Item Revenue Schedule pane).

Cause

When working with the Schedule Revenue in header level, the system will consider the fields Revenue Start Date, Revenue End Date and the Total Negotiated Value of the opportunity, splitting the Total Negotiated Value equally between the months for Revenue Start Date and Revenue End Date.

Resolution

This is the system current behavior.

If you need to see a pop-up like the "Define Revenue Distribution" when clicking the revenue schedule checkbox on the opportunity header, you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (servicecenter@sap.com).

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer

Keywords

Revenue Schedule Header Checkbox Opportunity , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Hybris Cloud for Customer all versions