SAP Knowledge Base Article - Public

2607842 - Dashboards 2.0 is showing as a Feature Disabled on Upgrade Center


  • When accessing the Upgrade Center, Dashboards 2.0 is appearing as an upgrade option. After selecting the upgrade and the process was successful, the option is still there without any changes.
  • The instance already has Dashboards 2.0 enabled and permissioned, but Dashboards 2.0 option is still available from the Upgrade Center.


  • SAP SuccessFactors Workforce Analytics
  • Upgrade Center
  • Dashboards


That option is not yet excluded from the Upgrade Center.  It has to be fixed in code.


Please be aware that the feature to Upgrade Dashboard 2.0 in Upgrade Center is no longer necessary and our engineering/product team is already working for its removal. All instances already come with Dashboard 2.0 (Universal feature).

There is no confirmed schedule yet for the exclusion of Dashboards 2.0 from the Upgrade Center, but rest assured that engineering is continuously working on the 'enhancement' fix.

See Also

2155317 - Dashboard 2.0 Tab not showing


Dashboard 2.0, Upgrade Center, Disable on Upgrade Center, enhancement for dashboards, AYT-17584, dashboards feature not upgrading , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-ANA-DSH , Dashboard and YouCalc , Problem


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