2607804 - Untitled text when accessing Payroll using SuccessFactors Mobile app

SAP Knowledge Base Article - Public

2607804 - Untitled text when accessing Payroll using SuccessFactors Mobile app

Symptom

You are accessing the Payroll information / Payment details using your SuccessFactors Mobile App and the system is showing "Untitled" message, like the following examples:

 

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Environment

SuccessFactors Mobile application

Reproducing the Issue

Open the SuccessFactors app in your iOS or Android and you will observe the issue in the Profile > Payroll information

Cause

This is a known issue in SAP Mobile PP3. The block titles in the Mobile cannot recognize the text received from the API and shows the results with "Untitled" incorrectly.

Resolution

Our engineering colleagues are working to fix the issue in the next releases. We do not have the estimated time for this fix yet.  Once the fix is completed, it will be included in the SF release notes.

Keywords

  • SuccessFactors Mobile app / application
  • Untitled
  • Payroll information
  • Pay statement
  • Payslip
, KBA , LOD-SF-INT-PAY , P2P & Cloud Payroll , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

Product

SAP SuccessFactors HCM Core all versions