SAP Knowledge Base Article - Public

2607550 - Unit of Measure is Missing

Symptom

When an Opportunity is opened the error message 'Unit of Measure is Missing' is triggered.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open Opportunity ABC (ABC represents the Opportunity ID).
  4. The error message 'Unit of Measure is Missing' is triggered.

Cause

You have a Product added to the Products facet of the Opportunity ABC but you have not maintained a Unit of Measure.

Resolution

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open the Opportunity ABC.
  4. Go to the Products facet.
  5. Select the Edit button.
  6. Select a value from the drop down list in the Quantity field.
  7. Select the Save button.
  8. Error message is no longer triggered. 

Keywords

Sales,  Opportunities, Product, Unit of Measure is Missing , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions