2607249 - Curriculum Connector - Record to be Rejected since ref value for Item was not found

SAP Knowledge Base Article - Public

2607249 - Curriculum Connector - Record to be Rejected since ref value for Item was not found

Symptom

You run the Curriculum Connector, but it fails and by checking Connector Log Details, you see this error:

Record to be Rejected since ref value for Item was NOT found 

2607249 - Record to be Rejected.png

Also, the Connector Run Details shows the error code 1102 - Entity does not exist:

2607249 - Curriculum Connector - Entity does not exist.png

Environment

SuccessFactors LMS

Reproducing the Issue

  1. Run the Curriculum Connector.
  2. Click 'View Results'
  3. Click 'View Logs' to see the error "Record to be Rejected since ref value for Item was NOT found"
  4. Also in the 'View Results' page, click "View Details" to see the error code 1102.

Cause

The item does not exists or, one of the item details is incorrect and the connector is not finding the item with the information provided in the connector file.

Resolution

Check the Item Details and the connector file again to see if all details are correct. To reproduce the error presented in this KBA, it was provided the wrong ComponentTypeID.

In the connector file, this is indicated by the column CPNT_TYP_ID.

Keywords

curriculum connector, exception, error code 1102 , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions