2606970 - Advance Payment Not Considered in Expense Report - Error: 'You can't request an advance payment for a trip that is in the past.'

SAP Knowledge Base Article - Public

2606970 - Advance Payment Not Considered in Expense Report - Error: 'You can't request an advance payment for a trip that is in the past.'

Symptom

  • The advance payment is not taken into account when requesting expenses.
  • You receive the error 'You can't request an advance payment for a trip that is in the past.'

Environment

  • SAP Cloud for Travel and Expense
  • SAP Travel on Demand

Reproducing the Issue

  1. Go to the Auditing Work Center.
  2. Use the Expense Reports Tab.
  3. Search for All Expense reports for the user ABC (where ABC stands for the user name).
  4. Open the expense report XXX (where XXX stands for the Expense Report ID).
  5. Navigate to the tab Trip Request.

At the bottom of the screen you see the error message 'You can't request an advance payment for a trip that is in the past.'.

Cause

The date of the advance needs to be before the start and end date of the trip/expense report.

Resolution

This is the expected system behavior. Please ensure that the advance has a date prior to the start and end dates of the trip/expense report.

Keywords

Expense report, trip request, advance, Globus, advance payment , KBA , LOD-TEM-AUD , Travel Auditing , LOD-TEM-APV , Travel Approval , Problem

Product

SAP Cloud for Travel and Expense 1711 ; SAP TRAVEL ON DEMAND 1802 ; SAP TRAVEL ON DEMAND 1805