2606967 - Extension Scenario of KUT Created Field of Business Context Account - Address is Empty

SAP Knowledge Base Article - Public

2606967 - Extension Scenario of KUT Created Field of Business Context Account - Address is Empty

Symptom

You are unable to add Extension Scenario to KUT created field having Business Context as Account- Address.

Environment

SAP hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Account view.
  3. Open any Account.
  4. Select Adapt--->Edit Master Layout.
  5. Hover over the extension field ABC (ABC represents the extension field ID).
  6. Select Add Properties icon.
  7. Select field definition.
  8. Confirm that field has been added to Business Context: Account - Address.
  9. Navigate to the Extension scenario tab.
  10. Extension scenario tab is empty.

Cause

Fields of Business Context of type Account - Address cannot be extended to other screens.

Resolution

Kindly create the field once again, maintaining Business Context of new field as Account - General Information.
Fields of Business Context of type Account - General Information can be extended to other screens.

Keywords

Customers, Account,  extension field, scenario, Edit Master Layout. , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To

Product

SAP HYBRIS C4C 1802 ; SAP HYBRIS C4C 1805