2606876 - How to request a license key for SAP Crystal Reports - ONE Support Launchpad

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2606876 - How to request a license key for SAP Crystal Reports - ONE Support Launchpad


  • How to create a Crystal Reports license key
  • Installation key for SAP Crystal Reports
  • SAP Crystal Reports installer asking for a license key
  • Steps to generate license keys for SAP Crystal Reports
  • How to generate an installation keycode for Crystal Reports


  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016       
  • SAP ONE Support Launchpad License Keys application


To generate a license key for Crystal Reports:

  1. Logon the SAP ONE Support Launchpad License Keys application: https://launchpad.support.sap.com/#/licensekey/wizard    
  2. Select/Search for your installation number   
  3. Click + Add System   
  4. Enter the new system data as follows:
    • Product: SAP Crystal Reports
    • Version: SAP Crystal Reports 2016 (or other the desired version, e.g. 2016, 2013, 2011, 2008 )
    • System ID: Can be any 3 alphanumeric characters starting with a letter A-Z (e.g. "C16")
    • System name: Optional
    • System type: Select from drop-down (e.g. Development, Test, Productive, etc)
      Tip: You may need to try both non-production (e.g. test/dev) as well as production in order to see all license materials available.
      Please check your contract or contact your SAP Account Manager for more information on licensing restrictions for SAP Crystal Reports.
    • Operating System: Select from drop-down if not pre-populated (e.g. Microsoft Windows)
  5. Click Continue   
  6. Click + Add License Key
    • Material: Select from drop-down list (Note: the "Licensed" number is the total quantity licensed for that particular license material)
    • Version: Select the version you need (e.g. 2016. Note: the "Remaining number" is the amount you can create a license key for)
    • Number of Licenses: Enter an amount up to the "Remaining" quantity
  7. Click Add
  8. Repeat Steps 6-7 if you want to generate additional license keys for the same product/version  
  9. Select the license material(s)
  10. Click Generate
  11. The license key will be generated immediately so you can use it during the SAP Crystal Reports software installation

If you have any issues generating license keys, create a support incident for XX-SER-LIKEY-BOJ and include screenshots of the steps you're taking and any error messages you receive. Be sure to include the installation number, version, as well as the license materials (and quantities) you're trying to generate license keys for.

See Also

For more information, access the SAP BusinessObjects Solutions License Keys step-by-step guide.


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