SAP Knowledge Base Article - Public

2606690 - Mobile - Basic profile does not have Org Chart section in Android


  • Org chart section is missing when open profiles from Org chart on Android device
  • Org chart section is missing when searching an employee and opening their profile on Android device


SuccessFactors HCM Suite: Mobile

Reproducing the Issue

  1. Menu -> Org Chart
  2. Tap on the name of an employee to view their profile (Basic profile)
  3. The Org Chart section is not present


This is the expected behavior, since search result will navigate to Org Chart then go to Profile, Basic profile does not need Org Chart section.


Basic profile, Mobile App, Mobile, Org Chart, Android , KBA , LOD-SF-FWK-MOB , Mobile Framework , How To


SAP SuccessFactors HCM Suite all versions