Symptom
Inside the Application, or the pipeline, some candidates have the value "Updated" under the column "New", and other candidates the value "New".
Environment
SAP SuccessFactors Recruiting Management (RCM)
Reproducing the Issue
When you go to the Application, or pipeline, and look through the candidate workbench, there are some candidates with the value "Updated", some candidates with the value "New" and some other candidates have no value under the column "New"
Cause
The status under the column "New" changes according to the configuration and current status of the candidate, "New" for a new application, and "Updated" for an application that was update by the candidate.
Resolution
Recruiting users viewing the candidate summary page have a "New" column. This column contains one of three values:
- New: This appears on applicants that any recruiting user has not yet opened up. As soon as a recruiting user opens the applicant, the "New" flag disappears.
- Updated: This is only available in environments that have multi-stage application functionality enabled. The "Updated" flag appears when the candidate has edited the application since the recruiting user last viewed the application. As soon as the recruiting user opens the applicant, the "Updated" flag disappears.
- Blank: The application does not fit either the above scenarios.
Keywords
New, Updated, Application, Applicant, Status, RCM , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To