2606471 - Portlet with attachment field does not load - Employee Profile

SAP Knowledge Base Article - Public

2606471 - Portlet with attachment field does not load - Employee Profile

Symptom

Portlet with attachment field does not load.

Environment

SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to: Employee Profile
  2. Go to some portlet that has attachment field

certificate.png

Cause

The attribute "Document Type Id" is not defined for the attachment field.

Resolution

Define the Document Type Id for the attachment field.

  1. Go to: Manage Business Configuration
  2. Click: Employee Profile
  3. Click: Background Elements
  4. Click in the target Background Element
  5. Click: Details of attachment field
  6. Field "Document Type Id", select a value different of "No selection".
    details.png

  7. Save

In case you do not have "Manage Business Configuration" option, please contact the SuccessFactors Support requesting to amend the Document Type Id.

Keywords

  • Loading
  • Attachment
  • Portlet
  • Not loading
, KBA , LOD-SF-EP-PP3 , People Profile , Problem

Product

SAP SuccessFactors HCM Core all versions