SAP Knowledge Base Article - Public

2606330 - VLS Scheduled Offering error "VLS Error Code: execute() failed"

Symptom

When registering a user to a VLS Scheduled Offering, the following error is generated:

User [*******] could not be registered in the VLS event. Please note the error code and contact your VLS administrator.

VLS Error Code: execute() failed

2606330 1.jpg

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Select Learning,
  2. Select Scheduled Offerings
  3. Select a VLS Scheduled Offering
  4. Enroll a user to VLS Scheduled Offering
  5. Error appears

Cause

The Instructor linked to the Scheduled Offering does not have an Email Address entered in the Email Address field.

instructor.jpg

Resolution

  1. Navigate to Learning > Instructors
  2. Select and Edit Instructor linked to the Scheduled Offering
  3. Update the Email Address field and Apply Changes
  4. Register the user again and the error should now be resolved.

See Also

2341420 - LMS VLS (Virtual Learning Session) Knowledge Support and Tips

Keywords

Skype, VLS, Validation Error, integration, execute failed(), Instructor, , KBA , LOD-SF-LMS-VLS , LMS Virtual Learning System , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions