You are an administrators and want only your business role to have "Report an Incident", in other words, you do not want this feature available for the entire company.
SAP Hybris Cloud for Customer 1802 / 01 and future versions.
The option Disable Report Incident has been enhanced to hide the Report an Incident menu option only for the business users, Administrators will be able to report incidents even when this flag is enabled.
For more information, please check the section "Company Settings Enhanced to Disable Reporting an Incident Only for the Business Users" for What's New documentation.
Report an Incident; Administrator; Restriction; HTML5; Fiori; RUI; , KBA , AP-LM-SPC-INC , Incident Handling , How To