When you are using the rich text editor on Android, iPad and Windows devices, the font name may not be displayed even after it is selected in the drop down list. However, it is correctly applied on the editor.
SAP Hybris Cloud for Customer
This is a known issue from our third party provider Kendo.
This is current expected system behaviour.
Rich Text Editor, iPad, Window devices , KBA , AP-RC-UIF-RT , UI Framework Runtime , Product Enhancement