SAP Knowledge Base Article - Public

2605464 - Applications on Requisition Closed and Hired on Other Requisition status are not being anonymized - RCM

Symptom

When the client has the anonymization process in place and correctly configured in the instance, all the applications on the status Requisition Closed and Hired on Other Requisition are not being anonymized even if the applications meet all the pre requisites to the anonymization.

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

Set the purge process for the inactive applications as described in the article 2103423 - DRM 2.0 to purge inactive candidates and / or inactive applications.

After making the necessary configuration and executing the purge process, the inactive applications on the status Requisition Closed and Hired on Other Requisition do not get anonymized.

Cause

This is the system expected behavior. When the Recruiting Module was designed, product management team did not consider these status to have the inactive applications anonymized when executing the purge process.

However, product managment team has analyzed and concluded this will be a necessary change in the system. We do not have a target date when this will be deployed, but this change is already in being worked by the development team. As soon as we have a target date to implement this change, we will update this article.

Resolution

Meanwhile, there is a workaround that can be implemented to anonymized these applications. Follow the underneath steps:

  1. Move all the necessary applications to a different disposition status. Different than Requisition Closed and Hired on Other Requisition. (Do not forget to disable any undesired communication configured on the selected status)
  2. On Admin Center > Manage Recruiting Settings > DRM 2.0 settings choose the option "Use Job Req Closure date to start the Application aging for purge". This step is necessary because of the step before updates the Last Modified date of the application. It would make the application NOT be considered for purging.
  3. Go to Admin Center > Data Retention Management and execut the rule for purging the inactive job applications for the desired country.
  4. Go to Admin Center > Maintenance Monitor and check the list of the applications that will be purged. If all the necessary candidates are on the list, accept the purge and the system will purge the applications.

If you need assistance to implement the workaround please open a ticket to SAP support team and someone from the RCM team will help on this task.

See Also

2103423 -DRM 2.0 to purge inactive candidates and / or inactive applications - Recruiting Management

Keywords

RCM-46809; RCM-46267; Job Application anonymization; job application purge; Requisition Closed; Hired on Other Requisition , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions