SAP Knowledge Base Article - Public

2605259 - Calendar Current Time Is Not The Same As Time Zone Defined in My Settings

Symptom

You defined a Time Zone in your My Settings screen but when accessing the Calendar work center the line (indicating current time) is the same as your device time.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Click in your user name in the upper right corner of the screen (RUI) or click in the Personalize button (HTML5).
  2. Select My Settings.
  3. In the Time Zone field select ABC (where ABC is the time zone desired).
  4. Click in the Calendar work center (RUI) or Calendar Icon (HTML5) in the left menu bar.
  5. Click in the Today button.

You notice that the blue line (RUI) or the red line (HTML5) are showing the current device time. You expected to see the information based on the time zone ABC defined in the step 3.

Cause

Current time marker line is designed to show information as per the device time.

Resolution

This is the current system standard behavior. If you need the marker line to show information based on your time zone defined in My Settings screen, you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (servicecenter@sap.com).

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer

Keywords

Calendar Time Zone My Settings , KBA , LOD-CRM-CAL , Calendar Control , How To

Product

SAP Cloud for Customer 1802 ; SAP Hybris Cloud for Customer 1711