SAP Knowledge Base Article - Public

2604332 - Logon User Not Automatically Determined as Account Owner While Creating Accounts


You have the requirement to make the logon user set automatically as Owner (field in Account header) when creating an Account, but you don't know how to do that.


SAP Hybris Cloud for Customer 1711 and higher.

Reproducing the Issue

  1. Go to Customers work center;
  2. Click on Accounts view;
  3. Click on New button;
  4. Create new Account without filling the field Owner;
  5. See Owner field on Account header is empty.


To achieve this requirement, you can create a workflow rule (on Administrator work center), using the action rule "Assign Me as Owner". By activating this action "On Create Only" of an account, the owner will be automatically filled with the logon user. This action can be activated for Business Objects Account/Individual Customer and Contact.

See Also

For further information on how Workflow Rules work and how to create one you can refer to the following Help Center documentation:


account owner, automatic determination, creating account, owner determination , KBA , LOD-CRM-ACC , Account , How To


SAP Cloud for Customer add-ins all versions