SAP Knowledge Base Article - Public

2604183 - Auto-Save on PM forms does not save created / updated Goal Data

Symptom

Inserted Goal information is not saved during Auto-Save of the PM form.

Session Time-out causes Goal Data loss

Environment

SuccessFactors BizX Cloud HCM Suite - Performance Management

Reproducing the Issue

1. While in the PM form click on the Edit button or the Add Goal / Add Objective button

2. Enter information in the fields of the pop-up

3. Session times out without saving the Goal information

4. After logging back into the session the entered goal information is gone

Cause

When clicking on the Edit or Add Goal / Add Objective button, a pop-up opens.

This pop-up comes from the Goal Management module is not part of the PM form.

Hence the Auto-Save functionality of the PM form does not apply to this Pop-up.

If the session times out before bringing the information to the PM form, then this information is lost.

Resolution

Goal Data is synchronized with the PM form upon saving the Goal (clicking the save button in the Goal pop-up).

Once this has happened the Auto-Save of PM can save the information to the PM form.

Keywords

Goals, Goal, Objectives, Objective, Performance Form, PM Form, Auto-Save , KBA , LOD-SF-PM-GM , Goals in PM Form , Problem

Product

SAP SuccessFactors HCM Core all versions