2604089 - Characteristic Missing for Dashboard Connections

SAP Knowledge Base Article - Public

2604089 - Characteristic Missing for Dashboard Connections

Symptom

You are creating a dashboard and you would like to set up a connection between the various report views. However in the dashboard wizard, step 5, the field you would like to use for a connection is not listed.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Analysis work center, view Dashboard.
  2. Click on Add New Dashboard.
  3. Go through the settings of the steps 1, 2, 3 and 4.
  4. In step 5, check the list of characteristics on which a connection can be set.

Your field is not listed here.

Cause

The field you are looking for is a master data reference field, i.e. it is not part of the data source directly but was added via the Add Fields button and drilling down into one of the objects. Such fields can usually be identified easily because they show the master data object in brackets. For example, the field Address (Account) shows the address coming from the Account master data.

Resolution

Master data reference fields cannot be used for dashboard connections. If such a field is urgently needed for your dashboard connection, please check if you can create a custom data source which contains the master data data source. This would mean that all fields are directly part of this data source and can be used for dashboard connections.

Keywords

dashboard connection, characteristic missing, field not listed, connection missing , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP HYBRIS C4C 1802 ; SAP Hybris Cloud for Customer 1711