SAP Knowledge Base Article - Public

2603863 - How to Resolve the Error 'VAT Registration Number Missing for Account ABC' in a Sales Order.

Symptom

  • When opening the Sales Order XXX (XXX represents the ID of the Sales Order), the document shows the error 'VAT Registration Number missing for Account ABC' (ABC represents the ID of the Account).
  • However, in the items tab, in the Taxes sub tab, you can see that a VAT number is entered for the items.

Environment

SAP Business By Design

Reproducing the Issue

  1. Go to the Sales Orders Work Centre.
  2. Go to the Sales Orders View.
  3. Show All Orders and enter XXX in the Find Field (XXX represents the ID of the Sales Order).
  4. Navigate to the Items Tab.
  5. Select a line item and navigate to the Taxes sub tab. 
  6. You can see that a VAT number is maintained for the Customer’s Tax registration information.

Cause

The error occurs because the VAT number maintained in the Sales Order is an old VAT number which is no longer maintained in the account master data. The VAT number was since changed in the account master data.

Resolution

  1. Go to the Sales Orders Work Centre.
  2. Go to the Sales Orders View.
  3. Show All Orders and enter XXX in the Find Field (XXX represents the ID of the Sales Order).
  4. Click on View All.
  5. Perform a dummy change with any of the data of the Sales Order.
  6. Click Save.

The Save will re-trigger the tax determination and the error will be resolved.

Keywords

Sales Order, VAT number missing, account master data, Fehler in der Prozesskommunikation, 'Umsatzsteuer-Identifikationsnummer fehlt für Kunde', Kundenstammdaten , KBA , sales order , account master data , vat number missing , AP-SLO-SO , Sales Order , How To

Product

SAP Business ByDesign 1802