SAP Knowledge Base Article - Public

2603588 - Changes in Sales Order after Approval Process

Symptom

After the Approval Process, the tab Changes in Sales Order shows that a user changes the price, quantity, item.

Environment

SAP Business ByDesign - all its versions.

Reproducing the Issue

  1. Sales Orders work center.
  2. Sales Orders view.
  3. Search for the Sales Order ABC (ABC refers to Sales Order ID).
  4. Navigate to Changes tab.

You will be able to see that a user has changed the item, the quantity and the price.

Cause

After approval of a Sales Order, all items get deleted and created again due to availability update from Customer Demand to Sales Order.

Resolution

This is the expected system behavior.

An alternative option may be to check the SAP Customer Influencer Site to submit an idea: https://influence.sap.com/sap/ino/#/campaign/896.

Keywords

Sales Order ; Approval Process ; Changes , KBA , AP-SLO , Sales Order Processing , How To

Product

SAP Business ByDesign all versions