- "SAML Single Sign-On (SSO)" (custom IdP) is set up for SAP Analytics Cloud / Hub System.
- "Dynamic User Creation" is enabled.
- Analytics Hub Viewer, Analytics Hub Admin or Analytics Hub Content Creator is used for default role.
- When logon to the tenant with a user for the first time using the SAP Analytics Hub URL (<SAP Analytics Cloud URL>/hub/index.html) the following error message is visible:
"You're not allowed to access SAP Analytics Hub.Please contact your administrator to get access."
- SAP Analytics Cloud 2018.2.2
- SAP Analytics Hub 2018.1.0
Reproducing the Issue
- Set up "SAML Single Sign-On (SSO)" using the "Dynamic User Creation" option enabled.
- Logon with a user for the first time using the SAP Analytics Hub URL (<SAP Analytics Cloud URL>/hub/index.html).
- Notice the error message from the symptom part.
The behavior is by design.
- Dynamic user creation is not yet supported using the SAP Analytics Hub URL.
- An improvement request (below) is created to elaborate this feature, please vote for it and follow to get updates when it's implemented.
- Logon using the SAP Analytics Cloud URL.
- After that the same user will be able to access the Hub URL as well.
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community (Questions & Answers / Direct Link to ask question / Blogs)
- SAP Community WIKI
- Improvement requests (on the SAP Customer Influence portal)
- Video tutorials
- Videos by topic areas: (Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration)
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
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