2603418 - Dynamic user creation for SAP Analytics Cloud / Hub does not work when using SAP Analytics Hub URL

SAP Knowledge Base Article - Public

2603418 - Dynamic user creation for SAP Analytics Cloud / Hub does not work when using SAP Analytics Hub URL

Symptom

  • "SAML Single Sign-On (SSO)" (custom IdP) is set up for SAP Analytics Cloud / Hub System.
    • "Dynamic User Creation" is enabled.
  • Analytics Hub Viewer, Analytics Hub Admin or Analytics Hub Content Creator is used for default role.
  • When logon to the tenant with a user for the first time using the SAP Analytics Hub URL (<SAP Analytics Cloud URL>/hub/index.html) the following error message is visible:
    "You're not allowed to access SAP Analytics Hub.Please contact your administrator to get access."
    HU1.jpg

Environment

  • SAP Analytics Cloud 2018.2.2
  • SAP Analytics Hub 2018.1.0

Reproducing the Issue

  1. Set up "SAML Single Sign-On (SSO)" using the "Dynamic User Creation" option enabled.
  2. Logon with a user for the first time using the SAP Analytics Hub URL (<SAP Analytics Cloud URL>/hub/index.html).
  3. Notice the error message from the symptom part.

Cause

The behavior is by design.

Resolution

  • Dynamic user creation is not yet supported using the SAP Analytics Hub URL.
  • An improvement request (below) is created to elaborate this feature, please vote for it and follow to get updates when it's implemented.
    https://influence.sap.com/sap/ino/#/idea/207607

WORKAROUND:

  1. Logon using the SAP Analytics Cloud URL.
  2. After that the same user will be able to access the Hub URL as well.

See Also

Keywords

Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, role, saml, attribute, SAHUB, AnalyticsHub, Internet, Explorer, , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-HUB , SAP Analytics Hub , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Bug Filed

Product

SAP Analytics Cloud 1.0