SAP Knowledge Base Article - Public

2602883 - How to Know when an User was Created in SFSF


You want to know when an user account was created in SFSF


SAP SuccessFactors HCM Suite


You need to create a ticket to SFSF Support Team requesting to run a script to know when a user account was created. You may request the report for a single record or for every body (this will lead to a bigger file). Also, you need to detail the following information

  • CompanyID
  • Data Center
  • UserID(s) of the record(s) you want to track
  • Your formal written approval (e.g. "....hereby I authorize to run the script for "CompanyID" to get the information requested"). This approval can either be attached to the ticket or can be written directly in the description field.


If the user was created in the last 90 days we can provide you this information, otherwise unfortunately our Engineering Team will not be able to provide you this data.

See Also

2318479 - Platform Implementation tips & tricks from Support


useraccount creation, audit, user creation date , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-USR , User Management , Problem


SAP SuccessFactors HXM Suite all versions