SAP Knowledge Base Article - Public

2602877 - Candidate view if Offer was cancelled before accepting

Symptom

What will the candidate view if the Offer was sent and cancelled prior to accepting it

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

1. Create a Requisition

2. Send an Offer Letter to a candidate

3. Check my Offers tab

2018-02-13 07_25_53-Career Opportunities_ My Profile.png

4. Cancel the Offer from the Application of the candidate

2018-02-13 07_09_22-SuccessFactors_Title.png

5. What will the candidate see once this scenario happens

Cause

1. Cancel the Offer to the candidate

2018-02-13 07_27_46-SuccessFactors_Title.png

2. Go to My Offers and see what will the Candidate View

2018-02-13 07_30_18-Career Opportunities_ Offer Letter.png

 

3. Once View Offer is clicked

 2018-02-13 07_31_59-Career Opportunities_ Offer Letter.png

Resolution

This will be a clear notification that the to the candidate that the offer has been cancelled.

However, please be reminded that the candidate can still see the Offer Letter and this is the expected behavior.

See Also

2104613 - Offer Letters - Recruiting Management

Keywords

KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , How To

Product

SAP SuccessFactors Recruiting all versions