What will the candidate see if the Offer was sent successfully but was cancelled before they could accept it?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Create a Requisition
- Send an Offer Letter to a candidate
- Check my Offers tab
- Cancel the Offer from the Application of the candidate (can only be cancelled by the user who created the offer)
- What will the candidate see once this scenario happens
Log into the external site - My Offers - here you will see the candidate's view
Once View Offer is clicked
This will be a clear notification to the candidate that the offer has been cancelled.
PLEASE NOTE: the candidate will still be able to see the Offer Letter, this is the expected behavior.
2104613 - Offer Letters - Recruiting Management
Offer Cancellation, Online Offer, Canceled , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , How To