2602682 - Work Order and Job Information data are not in sync

SAP Knowledge Base Article - Public

2602682 - Work Order and Job Information data are not in sync

Symptom

Work Order and Job Information data of a contingent worker are not in sync. The data are mismatched.

Environment

Employee Central - Contingent Worker

Resolution

Scenario 1:

When Job Information and Work Order data are mismatched but the data is visible in UI.

In such case, incremental upload of the Work Order will sync the data with Job Information of the employee. To import the Work Order, navigate to Import and Export Data > Select the Generic Object as Work Order > Select Incremental Upload and import the file.

NOTE : If Work Order is imported with Full purge, all the data from Job Information will be deleted.  

Scenario 2:

When Job Information and Work Order data are mismatched but the data of Job Information is completely deleted from UI.

In such case, full purge of the Work Order followed by full purge of Job Information will match the Work Order information with that of Job Information.

Keywords

Contingent worker mismatched data, Work Order and Job Information not in sync, Work Order, Job Information of Contingent worker , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors HCM Core all versions