Generating the Item Status Report for a User returns no information for a particular User. If only that User is chosen, only the header on the CSV will be displayed or an empty one on the Online version of the report.
SuccessFactors Learning Management System (LMS)
Reproducing the Issue
Go to Reports;
Search for Online Item Status report;
Filter including at least one Inactive User;
Generate the report.
The User with no information in the report is inactive.
It is the expected behavior as inactive Users lose the progress for Items and Contents, thus are not listed in the Online Item Status Report.
Online Item Status Report, Inactive user, Blank, Not Generating, Empty, No information , KBA , LOD-SF-LMS-REP , Reporting Data , Problem