SAP Knowledge Base Article - Public

2602148 - Application Error when checking the details of Completed Upgrades

Symptom

User navigates to the Upgrade Centre > View Recently Completed Upgrades > Clicks the more details arrow > Application error (errorId=0bc77900-ffbc-4ca3-a6a7-54b269e61028, fingerprint=c2b924aca77045297d62631f7d5366caa4bac65b) appears.

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Environment

BizX

Resolution

The root cause is that the user trying to see the details of an upgrade does not have a First name and Last name configured in the instance. Please check that the user in question has a valid first/last name. If not please fill in the First and Last Name via Employee Import or Manage Users feature.

Keywords

 Upgrade Centre, Application Error, Fingerprint: c2b924aca77045297d62631f7d5366caa4bac65b , KBA , LOD-SF-PLT-REL , Upgrade Center/ Release Issues , Problem

Product

SAP SuccessFactors HCM Core all versions