2602109 - Sales Quotes Cannot be Linked to Contracts

SAP Knowledge Base Article - Public

2602109 - Sales Quotes Cannot be Linked to Contracts

Symptom

You cannot assign a contract to a sales quote.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue


Pre-requisite: The contract is active and includes pricing.

  1. Go to the Sales work center.
  2. Go to the Sales Quote or Sales Order view.
  3. Open any sales quote.
  4. Go to the Products facet.
  5. Go to Edit.
  6. In the field Contract Item, click on the value help.

Result: No values are proposed.

Cause

The contract has not been transferred to ERP yet. The value help on the Contract Item field calls your external system. If there is no contract present for the customer in the external system, no values are proposed.

Resolution

You have to set up an ERP integration to avail of features in sales quantity contract assignment. Once you have ERP integration and sales contracts replicated in ERP, you can assign a sales contract to your sales order item or sales quote item for price determination, and call-off sales orders are displayed in the contract.

Keywords

contract assignment, sales contract, contract item, contract value help , KBA , LOD-LE-COP-SLS , Sales Contract , How To

Product

SAP Hybris Cloud for Customer all versions