You want to use a Citrix Terminal Server to access Business ByDesign and you are not sure if that's supported by SAP.
SAP Business ByDesign
Reproducing the Issue
Access a Citrix Terminal Server environment and open the Business ByDesign URL.
Citrix Terminal Server might work but is not supported from SAP side for Business ByDesign in case of purely Citrix environment issues. This includes Citrix W7 and Citrix W10 access too.
Citrix Citrix Terminal Server , KBA , citrix , citrix terminal server , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem