SAP Knowledge Base Article - Public

2601993 - SAP Business ByDesign Citrix Terminal Server Support

Symptom

You want to use a Citrix Terminal Server to access Business ByDesign and you are not sure if that's supported by SAP.

Environment

SAP Business ByDesign

Reproducing the Issue

Access a Citrix Terminal Server environment and open the Business ByDesign URL.

Resolution

Citrix Terminal Server might work but is not supported from SAP side for Business ByDesign in case of purely Citrix environment issues. This includes Citrix W7 and Citrix W10 access too.

Keywords

Citrix Citrix Terminal Server , KBA , citrix terminal server , citrix , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem

Product

SAP Business ByDesign all versions