SAP Knowledge Base Article - Public

2601938 - Candidate is Unable to See the Job Description in Jobs Applied

Symptom

A candidate is unable to see the Job description of their applied jobs.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to the candidate profile in the external career site.
  2. Click on the jobs applied.
  3. Name of the applied job can be seen.
  4. But the Job description is not available for the applied jobs.

Screenshot Jobs Applied.jpg

Resolution

  1. To make this job description accessible even after the job posting has been removed.
  2. Select Manage Recruiting Settings.
  3. Enable Show job description to Applicants even after the job posting is taken down.

untitled.png JDA.png

Please Note: when you have Mobile Apply enabled with RMK, it is the expected system behavior that the job description will be no longer available.

The "Show job description to Applicants even after the job posting is taken down" will work only with RCM when mobile apply is not enabled.

Keywords

SF, Job Description, Job Description unavailable, Success Factors, Job Description missing , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions