Customer is trying to use the overwrite option (reload all ratings) for the Trend Data import but not all Ratings are removed.
All HCM SuccessFactors versions
Reproducing the Issue
- Go to Import extended user information and select Trend information
- Select the option "Import by re-loading all data with your new changes" (overwrite option)
- Go to People profile page and check the Trend blocks (sysoverall information)
- Some of the Ratings are not removed after import.
This is expected behavior. Trend import only overwrite data with source = live profile.
All ratings have many data sources, like from performance review forms, from cdp forms, from import, from overview portlet, manual input from employee profile portlet. Trend import only removes ratings from import and from employee profile portlet. It does not remove ratings from other sources since these ratings are not created by employee profile. If customer wants to remvoe ratings from other sources, please consult respective teams.
KBA , LOD-SF-EP , Employee Profile , Problem