2601696 - Extended User Import - Trend Data overwrite option

SAP Knowledge Base Article - Public

2601696 - Extended User Import - Trend Data overwrite option

Symptom

Customer is trying to use the overwrite option (reload all ratings) for the Trend Data import but not all Ratings are removed. 

Environment

All HCM SuccessFactors versions

Reproducing the Issue

  1. Go to Import extended user information and select Trend information
  2. Select the option "Import by re-loading all data with your new changes" (overwrite option)
    Capture1.PNG
  3. Go to People profile page and check the Trend blocks (sysoverall information) 
    Capture2.PNG
  4. Some of the Ratings are not removed after import. 

Resolution

This is expected behavior. Trend import only overwrite data with source = live profile.

All ratings have many data sources, like from performance review forms, from cdp forms, from import, from overview portlet, manual input from employee profile portlet. Trend import only removes ratings from import and from employee profile portlet. It does not remove ratings from other sources since these ratings are not created by employee profile. If customer wants to remvoe ratings from other sources, please consult respective teams.

See Also

https://launchpad.support.sap.com/#/notes/2149125

https://launchpad.support.sap.com/#/notes/2587024

https://launchpad.support.sap.com/#/notes/2091409

Keywords

KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711