SAP Knowledge Base Article - Public

2601657 - License is calculated incorrectly for some users in SAP Analytics Cloud (SAC)

Symptom

  • Some users with BI Content Viewer and Boardroom Viewer roles consume a Planning Professional license in SAP Analytics Cloud (SAC).
  • Some users with BI Content Creator, BI Content Viewer, Boardroom Creators and Boardroom Viewer roles consume a Planning Professional license in SAC.
  • Other users consume licenses correctly.
  • A newly created user with BI Content Creator, BI Content Viewer, Boardroom Creator and Boardroom Viewer roles consumes a Business Intelligence Standard license.

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Go to Security -> Users.
  2. Check the column Licenses.
  3. Some licenses are incorrect for some users.

Cause

SAP Analytics Cloud tenant is using concurrent Licensing

Resolution

  1. Browse to SAP Analytics Cloud.
  2. From the "Main Menu" select "Security > Users".
  3. For each user,
    1. Click the help square in the "Roles" column:

      2018-05-22_8-37-10.png

    2. Select "Concurrent Session License" and click "OK".

      screenshot-2.png

  4. Confirm license usage by selecting "System > Monitor" from the "Main Menu"

screenshot-3.png

See Also

Keywords

consumed, licencias, SAC, SAP BusinessObjects Cloud, SAC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Concurrent, Licenses, Licensing , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0