- Some specific users with BI Content Viewer and Boardroom Viewer roles consume Planning Professional licenses in SAP Analytics Cloud (SAC).
- Some specific users with BI Content Creator, BI Content Viewer, Boardroom Creators and Boardroom Viewer roles consume Planning Professional licenses in SAC.
- Other users consume licenses correctly.
- The new created user with BI Content Creator, BI Content Viewer, Boardroom Creators and Boardroom Viewer roles consumes a Business Intelligence Standard license.
- SAP Analytics Cloud 2018
Reproducing the Issue
- Go to Security -> Users.
- Check the column Licenses.
- Some licenses are incorrect for some users.
SAP Analytics Cloud tenant is using Concurrent Licensing
- Browse to SAP Analytics Cloud.
- From the "Main Menu" select "Security > Users".
- For each user,
- Click the help square in the "Roles" column:
- Select "Concurrent Session License" and click "OK".
- Confirm license usage by selecting "System > Monitor" from the "Main Menu"
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community (Questions & Answers / Direct Link to ask question / Blogs)
- SAP Community WIKI
- Improvement requests (on the SAP Customer Influence portal)
- Video tutorials
- Videos by topic areas: (Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration)
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
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