SAP Knowledge Base Article - Public

2601638 - How to clean up Report Jobs tab in LMS

Symptom

This KBA covers how to clean up the Report Jobs tab in the LMS

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Logon to LMS Admin
  2. Navigate to Reports (button top right)
  3. Click on "Report Jobs" tab
  4. There may be many outdated entries that need to be removed

Resolution

There are 2 ways to clean up these entries:

Manual Deletion:

One-time background report jobs:

  1. Logon to LMS Admin
  2. Navigate to Reports (button top right)
  3. Click on "Report Jobs" tab
  4. Click "Delete" next to the Report Job Result entry

Recurring report scheduled jobs

  1. Logon to LMS Admin
  2. Navigate to Reports (button top right)
  3. Click on "Report Jobs" tab
  4. Click "Edit Schedule"
  5. Click "View Results" tab
  6. Click "Delete" next to the job result entry you wish to remove

Automated Deletion:

Using the Clean Up Background Job Automatic Process (APM)

IMPORTANT NOTE: This will remove the result entries for ALL background jobs older than the threshold specified

  1. Logon to LMS Admin
  2. Navigate to System Admin > Automatic Processes
  3. Click "Clean Up Background Job"

Notes:

  • Since this does delete all background job entries, check System Admin > Background Jobs to get an idea of what those entries are that would be removed by this process
  • This clean up does not delete recurring schedules or stop anything scheduled to run in the future
  • It is essentially removing "log" entries for job results

Keywords

SF SuccessFactors LMS learning report job tab delete remove deletion removal schedule background bg rpt rep clean cleanup , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-BCJ , LMS Background Jobs , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions