SAP Knowledge Base Article - Public

2601363 - Browser Printing Does not work as Expected

Symptom

You want to use the browser function Print and/or Print preview in your internet browser (valid for Internet Explorer, Edge, Google Chrome and Mozilla Firefox).

However after clicking the Print or print Preview button you are presented with an incorrect format of the screen you intend to print.

Environment

  • Business ByDesign
  • Cloud for Customer

Reproducing the Issue

  1. Open any view.
  2. Click on File in the browser menu.
  3. Click Print and/or Print preview.

 The print result is messing up the format.

Cause

Printing control comes from the browser, therefore SAP has no influence on the browser print function.

Resolution

If possible use the Export to Excel funktion and print via Excel.

Keywords

Chrome Firefox Mozilla Browser printing Internet Explorer Edge , KBA , chrome , firefox , edge , mozilla , browser printing , AP-RC-UIF-RT , UI Framework Runtime , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer all versions