When accessing Learning via Bizx, a user gets the error message "This page can't be displayed" as outlined below:
But there are no errors when access Learning Administration.
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- Log into BIZX
- Navigate to Learning from Home
- Error appears
This occurs after SSO was removed from the LMS instance to allow integration with BizX.
The settings that require changing in the LMS > System Admin > Configuation > System Configuration > Authentification were not changed accordingly.
In the LMS navigate to System Admin > Configuation > System Configuration > Authentification and update:
loginURI.USER=/user/ssoLogin.do to loginURI.USER=/user/login.do
And change the following settings from false to true:
In case, after the change also it's still not working, a Customer Support ticket may be required to request a restart of the tenant.
2320437 - SSO errors when configuring BizX to LMS Integration
This page can't be displayed, LMS, BizX, SSO, Learning access, Authentification, loginURI.USER, excludedFilterURIs.USER , KBA , LOD-SF-LMS-INT , LMS Integrations , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-PLT , Foundational Capabilities & Tools , Problem