SAP Knowledge Base Article - Public

2600427 - Web redirect to ...hana.ondemand.com when logging into HANA Cloud application

Symptom

When accessing SAP Cloud based applications such as SAP SuccessFactors, SAP Analytics Cloud, etc., you may receive a web redirection warning regarding the domain

...hana.ondemand.com.

Environment

  • SAP Analytics Cloud
  • SAP SuccessFactors
  • Other HANA Cloud based applications

Reproducing the Issue

Connecting to your SF or SAC tenant will automatically redirect to ...hana.ondemand.com

Cause

The ...hana.ondemand.com is used to authenticate users when connecting to the SAP HANA Cloud platforms. The full URL may be any of the following depending on the location of the customer.

Possible redirectd URL's could be:

authn.hana.ondemand.com
authn.eu1.hana.ondemand.com (EU)
authn.us1.hana.ondemand.com (US)
authn.us2.hana.ondemand.com (US)
authn.ap1.hana.ondemand.com (APJ)

Note that further URL's may be added in the future when we add more HANA host systems.

See Also

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-FWK , Architecture Framework & Extensions , Problem

Product

SAP Analytics Cloud 1.0 ; SAP SuccessFactors HCM Core 1711