SAP Knowledge Base Article - Public

2599582 - Deleted Records In Recent History

Symptom

In Recent History work center, few records are shown as Deleted.

Reproducing the Issue

  1. Go to Recent History work center.
  2. Navigate to Recent History view.
  3. Select 'All' query.

Few of the records here are shown as <Deleted>.

Cause

If any of the user's last opened records are not found, then Recent History shows such records are deleted.

Recent History does not provide the details of who has deleted the records. It only logs the last 20 records which the user has accessed/opened.

Resolution

To know what type of documents are deleted, change the query in any of the list and find out what type of documents are deleted.

Keywords

Leads, Opportunities, Recent History , KBA , recent history , delete , LOD-CRM-EDG , C4C Edge , Problem

Product

SAP Cloud for Customer all versions