2599403 - Enable Intelligent Services Centre using the Upgrade Centre(ISC)

SAP Knowledge Base Article - Public

2599403 - Enable Intelligent Services Centre using the Upgrade Centre(ISC)

Symptom

How to Enable Intelligent Services Center using the Upgrade Center(ISC).

Environment

Successfactors HCM Suite

Resolution

You can now enable Intelligent Services Center using the Upgrade Center.

Before: The existing Intelligent Services who are using Event Center cannot upgrade to ISC through Admin self service. 

After B1705  release: The existing Intelligent Services who are using Event Center can upgrade to ISC through Admin self service (Upgrade Center).

Please follow the below steps:

  1. Go to Admin Centre > Upgrade Centre >Recommended upgrades.
  2. Search for Intelligent Services Centre.
  3. Click on Learn More & Upgrade Now.

Screenshot below for your reference:-

ISCupg.png

Keywords

CRF-14275 ISC Intelligent Services Center , KBA , LOD-SF-PLT-ISC , Intelligent Services , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core 1711