2599233 - "Unable to retrieve data from the datasource" error in the imported SAP Analytics Cloud Business Content

SAP Knowledge Base Article - Public

2599233 - "Unable to retrieve data from the datasource" error in the imported SAP Analytics Cloud Business Content

Symptom

  • After downloading the Business Contents, data cannot be retrieved in stories.
  • "Unable to retrieve data from the datasource" error message are being shown in the stories imported.
  • No masterdata is imported in the models, i.e the downloaded models are empty.
  • [Menu] > [System] > [Monitor] > [Trace] shows errors:
    • ACN_USER : {"args":[],"message":"","stack":"","bUIMessage":false,"bWarning":false,"httpStatus":400}
    • Unable to parse object Id: FakeObjectId

Environment

  • SAP Analytics Cloud 2018.1.9

Reproducing the Issue

  1. Log into SAP Analytics Cloud.
  2. Choose a Business Content to import.
  3. Open the downloaded stories or models.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0