SAP Knowledge Base Article - Public

2599153 - "No data is available for the chart to render." error message for charts after uploading data for the new period in SAP Analytics Cloud (SAC)

Symptom

  • "No data is available for the chart to render." error meassage appears instead of the chart.
  • The error appears after uploading new data for the current month in the Model.
  • Dynamic date filter is applied for the chart. 

Environment

  • SAP Analytics Cloud 2018.1.9
  • Import Data Connection
  • SAP Business Warehouse

Reproducing the Issue

  1. Create a model from a BW import data conception.
  2. Create chart from the model.
  3. Add a measure to the measures and the time dimension for dimensions.
  4. Apply a dynamic date filter for the current month.
  5. Refresh the model with the data for the new month.
  6. Reopen the Story.
  7. Observe the error.

Cause

The behavior is by design.

  1. The Story was saved when there were no data for the new time period.
    (saved with error >> "No data is available for the chart to render.")
  2. Even if the data is provided later on (for the new time period), the story was saved with the error and showing that. 

Resolution

Have the data for new month updated as soon as possible and do not save the story with an error message.

Workaround in case the Story is saved with the error message:

  1. Remove the time dimension from the dimensions of the chart.
    • Notice that the error message disappears.
  2. Add the time dimension again to the dimensions.

See Also

Keywords

Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, new, dates, time, range, quarter, year, week, , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0