2598856 - Error Message "'Change of organizational data is rejected because read-only"

SAP Knowledge Base Article - Public

2598856 - Error Message "'Change of organizational data is rejected because read-only"

Symptom

When you try changing Sales Territory of Sales Quotes through Data Workbench, system throws below error message

Change of organizational data is rejected because read-only

Reproducing the Issue

  1. Go to Data Workbench work center
  2. Select Monitor view
  3. Select the Error file

Cause

It is not possible to change the Sales Territory of Sales Quotes if the status of the Sales Quote is completed. More than that, if the field is read-only in UI then it is not possible to change/add value through any other means.

Note:

Territory realignment is not supported in case multiple territories is enabled in scoping through the scoping Question Do you want to assign an account to more than one territory.

Resolution

This is expected system behavior

Keywords

KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Hybris Cloud for Customer all versions